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❔ Go2Dog help

Complete guide to the main Go2Dog features.

GO2DOG HELP CENTER

Everything you can do with Go2Dog

Go2Dog is more than a profile or training site. It combines your dog, daily care, training, AI guidance, a self-growing knowledge base, Academy, walks, community, professionals, reminders and privacy in one platform. When a question is not yet covered well in Knowledge, Smart Answer — when enabled — can consult reliable external sources, show the answer with source references and add suitable new knowledge to the database under controlled rules. This guide explains the main options for dog owners, professionals and administrators.

🐾 The simplest route through Go2Dog

Add your dog → describe a goal or problem → read relevant knowledge → ask the AI Trainer for personal guidance → practise in Academy → track progress → involve a professional when personal support is needed.

GETTING STARTED

🚀 Your personal starting point

The main functions are grouped so you do not have to search through dozens of separate menu items.

🏠

My page & dashboard

Your personal start page shows what needs attention today, your dog, progress, social updates and quick actions. Content adapts to your role.

→ Open My page
👤

Profile

Manage your name, region, languages, bio, photo, cover and other profile information. Privacy settings determine what others may see.

→ Open profile
✨

Today & quick actions

Use Today and Quick actions to jump straight to training, a reminder, message, walk or other next step without navigating the whole platform.

→ Quick actions
YOUR DOG

🐶 Everything around one dog profile

🐕

Dog profiles

Add one or more dogs with photo, breed, age, personality, energy, social preferences, walking style, goals and other practical details.

→ My dogs
🎛️

My Dog / Dog Cockpit

Your dog’s central page combines training, health, calendar, passport, lifebook, reminders, progress, friends and shared access.

→ Open My Dog
🧬

Breeds & matching

Explore breed information and use traits such as energy, size and lifestyle to understand which needs may fit a dog.

→ View breeds
KNOWLEDGE · AI · ACADEMY

🧠 From question to practice and progress

These parts work best together: understand what is happening, personalise guidance, practise safely and track results.

📚

Knowledge base & Smart Answer

Search practical information on behaviour, training, health signals, nutrition, breeds and daily life. If Knowledge does not yet cover the question reliably enough, Smart Answer can check online sources, show those sources and add suitable low-risk knowledge for future questions.

→ Open knowledge base
🌐

Self-growing Knowledge

An answer found online does not have to be forgotten: Go2Dog can store it as a knowledge article, place it in the right category and reuse it internally later. Medical and other higher-risk topics remain review required.

→ Use Smart Knowledge
🧠

Go2Dog AI Trainer

Ask training and behaviour questions and link your own dog for more personal guidance. The AI refers medical emergencies or serious safety risks to appropriate professional help.

→ Open AI Trainer
🎓

Go2Dog Academy

Follow step-by-step programmes and exercises. Results can be saved per dog so guidance becomes a real training routine.

→ Open Academy
📝

Personal training plan

Make goals small and measurable, plan suitable exercises and work step by step. The plan keeps structure when several issues are active at once.

→ Training plan
📈

Progress & badges

View training progress, activity and other milestones per dog. Badges make completed steps visible and help recognise small successes.

→ View progress
🏆

Certificates

Completed Academy content can earn certificates. Where available, validity can be checked using the certificate number.

→ Verify certificate
DAILY LIFE

❤️ Health, care and reminders

❤️

Health overview

Track weight, health notes, exercise and signals as a personal overview. Go2Dog does not diagnose medical conditions and does not replace a veterinarian.

→ Open health
🧼

Care & daily life

Combine feeding, care, exercise and recurring practical tasks so important information stays with the dog.

→ Open care
📅

Calendar

Plan vet appointments, training, care, walks and other dog-related moments in one place.

→ Open calendar
⏰

Reminders

Keep important recurring tasks and moments. In-site reminders appear in Go2Dog; a reminder does not automatically mean email or push is enabled.

→ Reminders
🛂

Passport & practical details

Keep practical dog details in one central place. Share sensitive information only when needed and always check privacy settings.

→ Open passport
📖

Lifebook & yearbooks

Save memories, photos and important moments as your dog’s lasting story. Year reviews can later bring events together clearly.

→ Lifebook
COMMUNITY

💬 Connect people, dogs and experiences

📰

Community & feed

The Community works as a modern workspace with feed, groups, members, local connections and messages. Experiences can move directly into Knowledge, Academy or professional help when more certainty or personal support is needed.

→ Open community
👥

Groups

Talk with people around a topic, breed, training goal or other shared interest.

→ View groups
🏡

Go2Dog Clubs

Clubs provide a place for more organised communities, shared interests and activities.

→ Open clubs
🤝

Friends

Build a network around people and dogs you know or want to stay in contact with.

→ Friends & memories
✉️

Messages

Use private messages for direct contact when a public community post is not appropriate.

→ Open messages
🔔

Notifications, saved & favourites

View important updates and save useful items so you can quickly find them later.

→ Notifications
LOCAL & WALKS

🥾 From online contact to going outside together

🥾

Walks

Plan and view walking activities and keep practical information around a walk together.

→ Open walks
📍

Discover locally

Use local features to find relevant people, dogs, activities or professional help in your area where available.

→ Open local
🐕‍🦺

Walking buddies / Dog Match

Compare practical traits and social preferences to find more suitable walking contacts. Always use your own judgement for safety when meeting someone new.

→ Open Dog Match
PROFESSIONALS & BUSINESS

💼 Personal help and professional workspace

🔎

Find professionals

Find professionals when remote guidance is not enough or personal observation and training add value.

→ View professionals
📅

Professional booking / request

Use available request or booking tools to structure contact around a specific need.

→ Professional help
🧑‍💼

Professional Hub & growth opportunities

Professionals get their own workspace for profile, services, requests and clients. Go2Dog can also identify, in aggregate, where demand for help is relatively high and professional supply is low, so new professionals can be recruited more deliberately.

→ Professional Hub
📋

Client portal & records

Business accounts can use available client, assignment and record functions to organise guidance clearly.

→ Client portal
🏪

Services & marketplace

Professional profiles can present their offering through available business and marketplace functions.

→ Marketplace
⭐

Reviews & trust

Reviews and profile information help users compare. For important needs, also check qualifications, experience and suitability for your situation.

→ Trust & safety
PRIVACY & SAFETY

🔐 You decide what stays personal

🔒

Privacy centre

Control which profile, dog and social information is visible. Health and identification details should not automatically appear on a public social profile.

→ Open privacy
🛡️

Safety centre

Use safety and reporting tools for unwanted behaviour, suspicious content or situations requiring extra caution.

→ Safety centre
⚕️

Limits of AI and health information

Go2Dog supports learning and organisation but does not diagnose medical conditions. Poisoning, severe pain, breathing problems, collapse, seizures or other emergencies require immediate professional help.

→ More about trust
ACCOUNT · PLANS · APP

⚙️ Settings and access

🔔

Notification settings

Choose which available notifications you want to use and keep control over how much Go2Dog asks for your attention.

→ Set notifications
📱

Web app / PWA

Go2Dog is prepared to be installed as a web app on supported devices. Installation, offline content and notifications also depend on browser and device support.

→ App options
★

Free, Plus & Business

Compare which features belong to Free, Plus and Business. Business is intended for professional workspaces; payment or activation options can vary by installation.

→ Compare plans
VIEWS

👥 Go2Dog adapts to your role

👀 Guest

Can discover public information, knowledge and available public areas.

🐶 Dog owner

Gets the personal dog, training, community, walking and daily-life functions.

💼 Professional

Gets a professional workspace alongside relevant regular Go2Dog functions.

🛠️ Administrator

Can use administration tools and switch between admin, professional and dog-owner views to inspect the platform.

ℹ️ Important to know

Exactly which options you see depends on your account, plan, role and whether a feature is enabled on the installation. Go2Dog helps organise, learn, train and connect, but it does not replace a veterinarian, qualified professional or emergency service where these are needed.

RETENTION & COMMUNITY FLYWHEEL 12.218

↻ Continue, follow and build a more helpful community

My page can now show where you can continue. In Knowledge you can follow a topic and from the feed you can save useful conversations. Community questions without a first reply are calmly resurfaced. Verified professionals, official accounts and established contributors are recognisable without a points system. The person asking can mark a reply as helpful.